IT Manager - Bilingual (English/Korean) - Woongjin - Buena Park, California, United States

Sat, 28 Feb 2026 22:31:08 -0600

Company Description

For More Open Positions Visit us at:

http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Paid Sick hours

Job Description

The ideal candidate will lead cross-functional technology initiatives, manage end-to-end POS projects, and ensure seamless integration of IT solutions across franchise operations

The ideal candidate will lead cross-functional technology initiatives, manage end-to-end POS projects, and ensure seamless integration of IT solutions across franchise operations

Lead the planning, execution, and delivery of POS system implementation and upgrade projects across multiple franchise locations

Collaborate with cross-functional teams including Operations, Finance, and Marketing to align IT solutions with business objectives

Manage vendor relationships, negotiate contracts, and oversee third-party service providers for POS hardware and software

Ensure system reliability, data integrity, and compliance with data privacy and security standards

Provide technical leadership and support for store-level IT infrastructure, including network, hardware, and troubleshooting software

Develop and maintain documentation for system configurations, workflows, and standard operating procedures

Analyze business requirements and recommend technology solutions to improve operational efficiency and customer experience

Monitor and manage IT budgets, project timelines, and resource allocation

Train and support franchise staff on POS systems and related technologies

Qualifications

7+ years of IT experience, with at least 2 years in a managerial or project leadership role

Hands-on experience managing POS system rollouts (e.g., QU, PAR, NCR, Toast, Revel, etc.)

Strong understanding of operations, including order management, inventory, and customer engagement systems

Excellent project management skills with experience using tools like Jira, Asana, or MS Project

Strong communication and stakeholder management skills

Ability to work in a fast-paced, dynamic environment and manage multiple priorities

Preferred Qualifications

Experience with mobile ordering, self-service kiosks, or digital payment integrations.

Familiarity with data analytics platforms and reporting tools (e.g., Power BI, Tableau).

Knowledge of compliance standards such as PCI-DSS and data privacy regulations (e.g., CCPA, GDPR).

Bilingual in English and Korean

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***