Work From Home Agent (Remote) - Kinley Ames - Remote

Sat, 21 Feb 2026 19:00:33 -0600

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities:

Answer incoming calls, chats, and emails

Research, analyze and determine the appropriate course of action

Build trust and rapport with the customer through clear, respectful interaction

Offer members alternative vacation options

Solve member concerns for first call resolution

Upsell eligible customers home warranty solutions

Enter new customer information into the system

Process payment deferrals and installment plans

Problem solve, mediate, and negotiate

Escalate issues appropriately

Education and Experience:

High school diploma or equivalent

Required language proficiency

Good data entry and typing skills

Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.