Logistics Claim Specialist - Bilingual (English/Korean) - Woongjin - Dalton, Georgia, United States

Mon, 23 Feb 2026 20:00:35 -0600

Company Description

For More Open Positions Visit us at:

http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Paid Sick hours

Job Description

Manage and process all damage-related claims, covering both finished goods and raw material components in the warehouses

Identify, investigate, and document damages (handling, transportation, storage, production, etc.)

Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and finance

Prepare and submit claim documentation to internal departments, vendors, carriers, and other interested party

Track claim status, recovery progress, and closure timelines

Maintain comprehensive claim records and develop periodic damage and claim trend reports

Support internal audits and compliance requirements related to damage and claim management

Qualifications

Bilingual in English & Korean

Minimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operations

Hands-on experience handling product or material damage cases in a manufacturing or plant environment

Strong investigation, documentation, and cross-functional coordination skills

Ability to manage multiple claim cases simultaneously

Proficiency in MS Excel

Preferred Qualifications

Experience in manufacturing plants handling both finished goods and raw materials

Familiarity with internal claim processes, vendor claims, and insurance handling

Experience working with external suppliers, carriers, or insurance companies

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***